Accessibility

How we work to keep this website usable for everyone.

Last updated: 4 September 2026

Our commitment

Shifa Clinic wants every patient to be able to use this website, whatever technology they use and however they browse. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

What we have done

This site is built with a single clear heading structure on every page, descriptive alternative text on images, text that can be resized without breaking the layout, colour combinations chosen for contrast, a layout that adapts to phones and tablets, and no media that plays automatically. Links and buttons can be reached and operated with a keyboard.

Where we know we can do better

Accessibility is not a one-off task. We test the site as we add to it and we fix problems as we find them. If something on this site is hard for you to use, we would genuinely like to know.

Getting help, or another format

If you have trouble using any part of this website, or you would like information from it in a different format, call us at (860) 375-8440 or email mycare@shifa-clinic.org and we will help you directly. Our team speaks seven languages between them, and we can arrange support for your visit if you let us know in advance.

Telling us about a problem

When you contact us it helps if you can tell us the page you were on, what you were trying to do and what happened instead, and the browser or assistive technology you were using. We aim to reply within five business days.

Contact us

Shifa Clinic — Vcare Family Practice Inc.
145 Union Street, Vernon-Rockville, CT 06066
Phone: (860) 375-8440 · Fax: 860-858-4091
Email: mycare@shifa-clinic.org